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Builder or Contractor Stopped House Construction After Taking Money: What Can the Consumer Do?

A house construction dispute usually becomes serious when the builder or contractor collects advance payments, starts the work, and then stops construction without proper reason. The consumer may be left with an incomplete structure, unpaid workers, exposed materials, defective work, additional rent, loan instalments and pressure to arrange another contractor. [...]

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Medical Negligence in Kerala: What Evidence Should a Patient Collect Before Taking Legal Action?

Medical negligence concerns often arise after an unexpected death, surgery complication, delayed diagnosis, ICU deterioration, wrong procedure, lack of informed consent, post-operative infection, missing records or unexplained hospital billing. But a medical negligence case cannot be built only on suspicion, pain or dissatisfaction with the outcome. The first requirement is [...]

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Service Centre Delay or Poor Repair? What Consumers Should Preserve Before Filing a Complaint

Service centre disputes are common after consumers submit mobile phones, laptops, televisions, washing machines, refrigerators, air conditioners, water purifiers, vehicles, inverters, batteries, furniture, electronic appliances or other products for repair. The issue may begin as a small defect, but it can become serious when the service centre delays repair, refuses [...]

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Warranty Claim Rejected by Service Centre? What Consumers Should Check Before Giving Up

Warranty disputes are common in consumer purchases such as mobile phones, laptops, home appliances, electronics, vehicles, furniture, water purifiers, air conditioners, kitchen equipment and other goods. A consumer may buy a product believing that defects will be repaired or replaced during the warranty period. But when a defect arises, the [...]

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Medical Negligence Compensation and the “Eggshell Skull” Rule: What Patients Should Learn from the Supreme Court

Medical negligence cases are not only about proving that something went wrong during treatment. They also involve the question of fair compensation. When a patient suffers avoidable pain, further treatment, additional expenses or prolonged distress due to deficient medical service, compensation should be reasoned, realistic and connected to the actual [...]

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Medical Negligence Complaint Must Match the Pleadings: Supreme Court’s Warning in Deep Nursing Home Case

A medical negligence complaint must be clear about what negligence is alleged, when it occurred, who was responsible and how the alleged lapse caused harm. Courts and Consumer Commissions may examine the records, expert reports and legal issues, but they cannot create a completely new case that was not pleaded [...]

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Medical Negligence or Poor Hospital Records? What Patients Should Learn from the SGPGI Case

A medical negligence complaint is not decided only on suspicion, pain, dissatisfaction or an unfortunate treatment result. At the same time, hospitals cannot ignore their duty to maintain and provide proper medical records. The NCDRC decision in Sanjay Gandhi Post Graduate Institute of Medical Sciences v. Rajendra Nath Keserwani & Anr. is [...]

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